Privacy policy.

1. Overview

Local Legacy Consulting LLC (“Local Legacy Consulting,” “we,” “us,” or “our”) provides brand development, website design, digital consulting, website products, and related support. This policy explains our practices when you visit locallegacyco.com, contact us, purchase a product, or use our services.

It does not govern third-party websites or services that maintain their own privacy policies.

2. Information we collect

Information you provide

• Contact details, such as your name, email address, phone number, company, and website.
• Project and support information you include in messages, questionnaires, files, or consultations.
• Order information, including the product purchased, transaction status, billing contact details, and related correspondence.
• Feedback, testimonials, and other content you voluntarily provide.

Payment information

Payments are processed through Stripe. Local Legacy Consulting does not receive or store your complete payment-card number. Stripe may collect payment, billing, device, transaction, identity-verification, and fraud-prevention information under its own privacy terms.

Information collected automatically

• Basic technical and usage information that hosting and security systems may record, including IP address, browser type, device type, referring page, requested pages, timestamps, and diagnostic logs.
• A theme preference stored in your browser so the website can remember light or dark mode.
• Interaction and diagnostic information collected through Microsoft Clarity, such as page views, clicks, scrolling, device and browser details, performance events, and masked session playback used to understand and improve the website experience.

We do not intentionally collect sensitive personal information through this website. Please do not send passwords, government identifiers, health records, or full payment-card details by email.

3. How we use information

• Respond to inquiries and provide requested proposals, services, products, downloads, and support.
• Process and document transactions, refunds, disputes, and accounting records.
• Communicate about active projects, purchases, service changes, security, and policy updates.
• Operate, protect, troubleshoot, and improve the website and our services.
• Prevent fraud, misuse, and security incidents.
• Comply with legal, tax, accounting, and contractual obligations.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

4. When information is shared

We may disclose relevant information to service providers that help us operate the business, including:

• Stripe, for checkout, payment processing, fraud prevention, refunds, and transaction records.
• Website hosting and infrastructure providers, for delivery, performance, logs, backups, and security.
• Microsoft Clarity, for website analytics, interaction measurement, and masked session playback used to improve usability and performance.
• Professional advisers, such as accountants, attorneys, or insurers, when reasonably necessary.
• Government or legal recipients, when required by law or necessary to protect rights, safety, and security.
• A successor organization, if the business is involved in a merger, financing, reorganization, or sale, subject to appropriate protections.

Providers may process information only for the services they perform or as otherwise permitted by their agreements and applicable law.

5. Retention and security

We keep personal information only as long as reasonably needed for the purposes described above, including providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. Retention periods vary by the type of information and relationship.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No internet transmission or storage method can be guaranteed to be completely secure.

Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it as appropriate.

International access

The website is operated from the United States. If you access it elsewhere, your information may be processed in the United States and other locations used by our providers.

6. Your choices and privacy rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of personal information; obtain a portable copy; restrict or object to certain processing; or appeal a decision. We will not discriminate against you for making a valid privacy request.

We do not sell or share personal information for targeted advertising. Because we do not use that activity, there is currently no separate “Do Not Sell or Share” mechanism. The website does not currently respond to legacy browser “Do Not Track” signals. Where legally required, we will honor recognized universal opt-out signals for activities covered by those signals.

To submit a request, email info@locallegacyco.com with “Privacy request” in the subject. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law.

7. Contact and policy changes

For privacy questions or requests, contact:

We may update this policy as our services or legal obligations change. The updated date above will identify the current version. Material changes may also be communicated through the website or directly when appropriate.